Refund policy

Withdrawal period:

In accordance with the law, you have 14 days from receipt to notify us of your intention to return or exchange an item.

Conditions:

Returns are only accepted if the products are unused, undamaged and in their original packaging
Return shipping costs are at the customer's expense
The product must be sent back in protective packaging

Return address for the Epic Box:

Epic Rolls – Léa Ollivier
15 grande rue
91470 Les Molières – France

Procedure:

Send an email to hello@epic-rolls.com to register your return or exchange request. You will receive detailed instructions.

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Fast delivery

Shipped within 48 hours from France
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Free delivery

From €100 spent, all over France
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Secure payment

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Local production

Designed and manufactured in Île de France

Need help?

Contact our support

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Frequently Asked Questions

You have 14 days after receipt to request a return or exchange. The product must be unused, in perfect condition and returned in its original packaging. Contact us at hello@epic-rolls.com for return instructions.

We ship our orders worldwide.

🇫🇷 France: up to 5 business days
🇪🇺 Europe: up to 6 business days
🌍 Rest of the world: up to 15 business days

You will receive a tracking number as soon as your order has shipped.

All our products are made in France and individually checked to guarantee you high-quality gaming accessories.